Absolute Steel Horse Policies and Customer Service

Customer Service
A satisfied customer is not the goal at Absolute Steel Horse — it’s the minimum requirement.

Each of the different divisions of Absolute Steel has a different and unique Valuable Final Product. Unlike most companies, “customer service” is not its own separate division or department at Absolute Steel. We don’t have special people whose job it is to handle customer relations because each and every person at Absolute Steel practices customer service.

To us, customer service describes the quality of our relationship with you, not a department within a company. And if we have done our job well, you will be more than just a satisfied customer, you will be “a customer who is so pleased with his/her purchase and service that they would, without reservation, recommend Absolute Steel to their friends, family and neighbors”.

To accomplish this, we don’t have you dealing with people who have little to no familiarity with our products. All our people (except those in accounting) have participated in installations, they know all the parts so they can talk intelligently to you and answer any questions you have. But the real reason we operate like this is that…

We Like Repeat Business!

Within our local Arizona market, we are working on our sixth generation referral…that’s doing something right! We have many second and third generation Internet customers and it is our sincere wish that you will become “a customer who is so pleased with his/her purchase and service that you would, without reservation, recommend Absolute Steel to your friends, family and neighbors!”

Money Back Guarantee
We want you 100% satisfied with your service and building product, and we’re so sure you will be that we offer a 100% money back guarantee. If, for a period of thirty (30) days from the date of purchase, you are not 100% satisfied with the purchase of your steel storage building, simply return it to us in its original condition, freight/postage prepaid, and we will promptly refund your original purchase price less original freight charges. Please note: This guarantee does not cover merchandise that has been damaged or otherwise compromised through mishandling or improper installation.

In addition to the above guarantee, the manufacturer of the exterior panels warranties the paint finish against fading, chalking or peeling for 25 years.

Local Purchase Terms
All merchandise must be paid in full at the time of purchase. Purchase price does not include delivery. Deliveries made by independent installers are typically included within the installation charge

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WE OFFER FINANCING!
No payments and no interest for 6 months!

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